a Ugandan event, design, planning and decor sales and rental company specializing in customized experiences for our clients and their guests.
Terms of Service
Please read these terms of service (“terms”, “terms of service”) carefully before using the http://www.turner-events.com website (the “service”) operated by Turner Trading Ltd. (“us”, “we”, or “our”).
Your access to and use of the service is conditioned upon your acceptance of and compliance with these terms. these terms apply to all visitors, users and others who wish to access or use the service.
By accessing or using the service you agree to be bound by these terms. If you disagree with any part of the terms then you do not have permission to access the service.
By creating an account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
If you wish to purchase any product or service made available through the service (“purchase”), you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
We process orders within 2-3 business days, excluding weekends and holidays. orders placed during promotional sales may take 4-5 business days to process. Successfully placed orders will receive an e-mail confirmation with your order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
Please log in to your account to view your recent order history, status, and tracking information. If you do not have an account with us please contact us and we will be happy to update you with your order status. Orders that are “processing” have been reviewed and are in our queue. If you need any assistance with your order, please contact us immediately via email. Qe will not be able to make changes to your order via social media comments or after your order has shipped.
All returns must be received within 30 days for us orders and 60 days for international orders for your returns to be processed.
Please contact us with any further questions.
Not all items can be exchanged as some products may be out of stock or discontinued. if you have questions about your return/exchange please contact us.
Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.
3. all orders are shipped via Boda Boda unless otherwise requested. Any claims regarding delivery charges for overnight or 2-day priority must be made to ‘Turner Trading Ltd.’ within 5 working days.
PRODUCT RETURNS AND REFUNDS
All items returned must be in unworn condition, with no stains, tears or visible signs of use or wear, or they will not be accepted and credits not extended to you. items must be returned within 15 days of receiving the item, with no exceptions made, and credits will not be granted if they are not. If the item fits within these conditions, Turner Trading Ltd. will reimburse basic shipping costs.
PLEASE SEND ALL RETURNS TO:
ADDRESS FOR RETURNS HERE
please contact email@example.com for any further questions or concerns
AVAILABILITY, ERRORS AND INACCURACIES
We are constantly updating product and service offerings on the service. we may experience delays in updating information on the service and in our advertising on other web sites. The information found on the service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the service and we cannot guarantee the accuracy or completeness of any information found on the service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
CONTESTS, SWEEPSTAKES AND PROMOTIONS
Our service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“content”). You are responsible for the content that you post on or through the service, including its legality, reliability, and appropriateness.
By posting content on or through the service, you represent and warrant that: (i) the content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these terms, and (ii) that the posting of your content on or through the service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. we reserve the right to terminate the account of anyone found to be infringing on a copyright.
You retain any and all of your rights to any content you submit, post or display on or through the service and you are responsible for protecting those rights. We take no responsibility and assume no liability for content you or any third party posts on or through the service. however, by posting content using the service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the service. You agree that this license includes the right for us to make your content available to other users of the service, who may also use your content subject to these terms.
Turner Trading Ltd. has the right but not the obligation to monitor and edit all content provided by users.
In addition, content found on or through this service are the property of Turner Trading Ltd. or used with permission. you may not distribute, modify, transmit, reuse, download, repost, copy, or use said content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. you may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
We respect the intellectual property rights of others. it is our policy to respond to any claim that content posted on the service infringes on the copyright or other intellectual property rights (“infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to firstname.lastname@example.org, with the subject line: “copyright infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “Procedure for copyright infringement claims”
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any content found on and/or through the service on your copyright.
PROCEDURE FOR COPYRIGHT INFRINGEMENT CLAIMS
You may submit a notification pursuant to laws in existence in Uganda to:
Uganda Registration Services Bureau
Plot 5 George Street, Georgian House
P.O.Box 6848 Kampala Uganda
Telephone: +256 414 233 219
Call Center: +256 417 338 100
Toll Free Line: 0800 100 006
Fax: +256 414 250 712
When contacting URSB, please provide them the following:
an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
a description of the copyrighted work that you claim has been infringed, including the url (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
identification of the url or other specific location on the service where the material that you claim is infringing is located;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
The service and its original content (excluding content provided by users), features and functionality are and will remain the exclusive property of Turner Trading Ltd. and its licensors. The service is protected by copyright, trademark, and other laws of both the united states and foreign countries. our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Turner Trading Ltd..
LINKS TO OTHER WEB SITES
Our service may contain links to third party web sites or services that are not owned or controlled by Turner Trading Ltd..
Turner Trading Ltd. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. we do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Turner Trading Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the terms.
If you wish to terminate your account, you may simply discontinue using the service.
All provisions of the terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless Turner Trading Ltd. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the service, by you or any person using your account and password; b) a breach of these terms, or c) content posted on the service.
LIMITATION OF LIABILITY
In no event shall Turner Trading Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the service is at your sole risk. the service is provided on an “as is” and “as available” basis. the service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Turner Trading Ltd. its subsidiaries, affiliates, and its licensors do not warrant that a) the service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the service is free of viruses or other harmful components; or d) the results of using the service will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
these terms shall be governed and construed in accordance with the laws of Uganda without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These terms constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have had between us regarding the service.
We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. if you do not agree to the new terms, you are no longer authorized to use the service.
Any questions or comments may be sent to us via our contact form.